Thank you for choosing Thousand Mornings. Our journey about fragrance starts here.
Frequently Asked Questions
Got questions about our fragrances, orders, or shipping? Explore our Frequently Asked Questions to find quick answers. Still need help? We're here for you!
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What is perfume ?
The word perfume comes from 2 Latin words. ‘Per’ meaning through and fume meaning smoke. This suggests one early way of creating a sweet smell was by burning fragrant woods. Perfumes have certainly been used for thousands of years. The Vedas are the earliest literary records available to mankind and Vedic literature comprising of the Samhitas, Brahmanas, Arayankas and the Upanishads vividly talking about Perfumery. Perfumes have certainly been used for thousands of years. The Vedas are the earliest literary records available to mankind and Vedic literature comprising of the Samhitas, Brahmanas, Arayankas and the Upanishads vividly talking about Perfumery.
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What is the difference between Parfum, EDP, EDT, Aftershave and Cologne etc.?
These descriptions are used to identify the strength or concentration of perfume oil in a fragrance. The concentrations can vary from fragrance to fragrance, but here is an average guide. In general, the higher the percentage, the higher the price. So, when you like a fragrance, we suggest you explore its different concentrations. Attar/ Perfume Oil – 100%. Perfume – 20-25 % Eau de Parfum (EDP) – 15-20% Eau de Toilette (EDT) – 8-15%. Eau de Cologne (EDC) – 2-8%
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I want a long lasting perfume. Please suggest
All our perfumes are long lasting. We suggest you select the fragrance based on the perfume family prefrence.
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What is the processing time for my order?
Orders are processed within 1–2 business days. After processing, your order will be shipped and typically arrives within 3–7 business days in the UAE and India.
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How can I track my order?
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the carrier's website.
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Do you offer international shipping?
Currently, we only ship tothe UAE and India. International shipping is not available at this time, but we hope to expand our shipping options in the future.
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Can I return or exchange my perfume?
Due to the personal nature of fragrances, we do not accept returns or exchanges on opened or used products. If your item is damaged or incorrect, please contact us within 48 hoursof delivery, and we will assist with a replacement or refund.
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Are your perfumes safe to use?
Yes, all our perfumes are made with clean, skin-friendly ingredients and undergo strict safety testing to ensure they are safe for everyday use.
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What payment methods do you accept?
We accept major credit/debit cards, UPI (for India), and other secure payment methods available at checkout, including digital wallets like Apple Pay and Google Pay.
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How can I contact customer support?
You can reach our customer support team at shop@thousandmornings.com. We aim to respond to all inquiries within 24 hours on business days.
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Do you offer gift cards or gift packaging?
Yes, we offer gift cards for those who wish to share the gift of fragrance. We also offer elegant gift packaging for special occasions. Please check the product page for details.